Branch Manager
As a Branch Manager, you are to carry out your responsibilities in accordance with Arrick’s Propane’s vision and mission statements. In all aspects of your job described below, you are to conduct yourself with the highest level of honesty and professionalism. The safety of our employees and customers must be your top priority. As a branch manager, you are to supervise office employees, service technicians, truck drivers, and any other employees assigned to that location directly.
Direct Supervisor: Operations Manager
Employment Classification: Full-time - Management
Compensation Structure: Base salary plus bonus & company vehicle
Requirements:
Must be able to pass a pre-hire drug screen
Must have or be willing to obtain Class B CDL with Hazmat and tanker endorsements.
Must have previous management/leadership experience
Must have above-average computer skills
Propane experience is a bonus but not required.
Core Job Responsibilities:
Your responsibilities include, but are not limited to, the following:
Manages tank installations, service work, and propane deliveries
Assigns work to employees
Inspects work to ensure it is done per all codes and regulations.
Oversees the collection process (accounts receivables)
Oversees the Budget account collections
Manages the efficiency and routing of deliveries
Rewards and disciplines employees as necessary
Resolves employee and customer complaints
Ensures that trucks, buildings, and other equipment are properly maintained
Pursues potential customers
Involves himself/herself in at least one networking organization that may be beneficial to the company (i.e., Home Builder Assoc., Chamber of Commerce, etc.)
Orders and manages supplies (copper, fittings, blocks, fuel, etc.)
Controls and manages operating expenses
You will be required to work closely with the Maintenance Supervisor to ensure that all trucks comply with all codes and regulations.
Skills, Knowledge, and Abilities Required
The skills, knowledge, and abilities required for this job include, but are not limited to, the following:
The ability to effectively communicate with employees, customers, and co-workers.
The ability to solve problems and use critical thinking skills to arrive at the best solution
The ability to learn and effectively operate computer systems, including propane-specific back office software, Google Suite products, etc.
The ability to learn and understand the operation and maintenance of equipment, including trucks, cranes, trenchers, pumps, valves, etc.
The ability to effectively manage a retail office during high volume and stressful periods of time.
The ability and willingness to work outside of the office to assist drivers and service technicians periodically when needed.
Knowledge of routing, scheduling, and delivery efficiencies.
The ability to build a unified team that strives to provide world-class service.
The ability to learn and enforce safety policies and procedures, including DOT regulations, NFPA 58 & 54 regulations, company policies, etc.
Knowledge and experience in hiring, training, developing, disciplining, and rewarding employees on a small team.
The ability and ambition to grow your branch office.
As a Branch Manager, you are expected to take ownership of the office that you are responsible for. You are to truly manage the assets (employees, trucks, tanks, etc.) that have been entrusted to you by maximizing their productivity. You are expected to continuously look for ways to control costs without sacrificing the quality of service that Arrick’s Propane strives to deliver.
Job Type: Full-time
Base Salary: $55,000.00 - $65,000.00 per year
Benefits:
401(k) matching
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Supplemental pay types:
Bonus pay (Monthly and Yearly bonus structure)